The provider has recovered and queued NGN payouts are being processed. Some payouts may take a little longer to complete while the backlog clears. We will confirm once everything is caught up.
Posted Oct 03, 2026 - 18:53 UTC
Monitoring
Affected payouts are safely queued and no funds have been lost. They will be processed automatically once the provider recovers, and no action is needed on your side. Please avoid resubmitting these payouts, as that may create duplicates. We are monitoring the situation and will share another update within 2 hours.
Posted Oct 03, 2026 - 07:18 UTC
Investigating
We are investigating delays to NGN bank payouts. A third-party banking provider is experiencing an outage, and some payouts to Nigerian bank accounts are taking longer than usual to complete. Our platform is otherwise operating normally.